Customer Care
You are always welcome to contact our Customer Care Team.
You can ask us in Swedish, English, Danish or Norwegian. We will, however, only reply in Swedish or English.
FAQ
Below are some of the most common questions:
Do you offer free shipping?
Yes, if you order over €29, otherwise there will be a flat shipping fee based on your destination starting from €4.90.
What freight forwarders do you use?
Europe: PostNord
Rest of the world: UPS
Do you offer free returns?
Yes, if you contact us and ask for a shipping label.
How do I make a return?
Please contact us to receive a return shipping label and make sure that the product is unused and still in its original packaging.
How do I know my bra size?
We recommend that you follow the size guide that can be found on each bra product page.
How should I take care of my Freebra product?
You can actually extend the lifetime of your Freebra if you take care of it properly. We recommend that you follow the instructions that can be found on each product page or here.